Shipping policy

Shipping Policy

Thank you for shopping with Cristy Chris Handmade. Each item is carefully crafted and packaged with attention to detail. Please review the information below regarding our shipping process.

Processing & Production Time

Because the products are made to order, processing times may vary by item.

  • Production timelines are listed on each product page
  • Processing time begins once your order is placed and payment is confirmed
  • During high-volume periods, production times may be slightly extended

Shipping Time

Shipping time is separate from production time.

  • Standard shipping typically takes 3–7 business days after your order has been completed and shipped
  • Delivery times may vary based on your location and the carrier

Shipping Rates

  • Shipping costs are calculated at checkout based on your location and order size
  • Any applicable shipping fees will be displayed before you complete your purchase

Order Tracking

  • Once your order has shipped, you will receive a tracking number via email
  • Please allow up to 24–48 hours for tracking updates to appear

Custom & Group Orders

Some items may offer alternative delivery options, such as bulk or group delivery.

  • If you select a group delivery option, your order may be shipped to a designated point of contact for distribution
  • Please refer to the product listing for specific details

Delays

While we strive to meet all estimated timelines, delays may occasionally occur due to:

  • High order volume
  • Shipping carrier delays
  • Weather or unforeseen circumstances

We appreciate your patience and understanding.

Incorrect Shipping Information

Please ensure your shipping address is correct at checkout.

  • We are not responsible for orders shipped to incorrect or incomplete addresses provided by the customer
  • If you notice an error, please contact us as soon as possible

Lost or Stolen Packages

Once your order has been marked as delivered, we are not responsible for lost or stolen packages.

  • If your package is missing, please contact the shipping carrier directly
  • We are happy to assist in filing a claim if needed

❤️ Questions?

If you have any questions about your order or shipping timelines, please contact us at:
📧 cristy@cristychrishandmade.com